• 

  9th Mar 2026

  The Generative AI Controller in ServiceNow: Building Custom GenAI Workflows

  Eric DEVISMES

• 

  26th Sep 2025

  ServiceNow AI Academy: Predictive Intelligence Classification 

  Eric DEVISMES

• 

  17th Sep 2025

  AI Agents: New Frontier or Familiar Capabilities in a Smarter Wrapper?

  Eric DEVISMES

• 

  27th Apr 2025

  My lessons from “Intro to ChatGPT and Generative AI”

  Eric DEVISMES

• 

  15th Apr 2025

  Predictive Intelligence in ServiceNow: Concepts and Implementation

  Eric DEVISMES